Open to the right opportunity

Systems Support · Identity · Infrastructure

Support depth.
Systems knowledge.

I troubleshoot at the user level and administer the systems behind it—from Microsoft 365 and identity to endpoints, networks, security, virtualization, and automation.

View my experience

Aadib wearing a gray suit jacket and smiling

A / 01 Deep support.
Broad systems range.

Greater New York Area Support · Systems · Automation · Applied AI Eastern Time

Resolve user issues Administer core systems Automate repeatable work

01 / Experience

Support depth.
Systems range.

Hands-on experience across managed IT, higher education, identity, endpoint administration, networking, security, and cloud infrastructure.

Sep 2024 — Present

Flexible IT · Hauppauge, NY

Systems Specialist & IT Support

Administer Microsoft 365 and hybrid identity within client environments serving 10,000+ end users. Manage Entra ID, Intune, Conditional Access, Exchange Online, SharePoint, Teams, endpoint deployment, firewalls, VPNs, virtualization, and technical documentation.

Automated onboarding with PowerShell, reducing per-user setup time by approximately 60%.
Support Windows and macOS environments remotely and onsite across multiple client organizations.

May — Sep 2024

Nerds That Care · Hauppauge, NY

IT Support Technician

Investigated Adlumin SOAR alerts, administered Active Directory and Group Policy, supported Azure, Entra ID, Intune and Microsoft collaboration tools, and trained users on MFA with Duo and Microsoft Authenticator.

Mar 2023 — Jun 2024

Farmingdale State College

Information Technology Help Desk Technician

Delivered first-level support for hardware, software, accounts, mobile devices, and lab environments; helped implement routers, servers, endpoints, and wireless access points; identified and helped eliminate an administrative-access vulnerability in a computer lab.

02 / Capabilities

Where I contribute.

Microsoft 365 & identity

Exchange Online, SharePoint, OneDrive, Teams, Entra ID, Intune, Active Directory, Group Policy, and hybrid identity.

Network & access security

Conditional Access, DNS, DHCP, VPN, ZTNA, network segmentation, and Sophos, SonicWall, and Fortinet firewalls.

Endpoint & user support

Windows, macOS, Datto RMM, NinjaOne, Jamf, ImmyBot, IT Glue, hardware support, documentation, and user training.

Virtualization & cloud

VMware ESXi and vCenter, Hyper-V, Azure, Citrix, Nerdio, Azure Virtual Desktop, and resource administration.

Automation & tooling

PowerShell, Python, Playwright, repeatable onboarding, private operational dashboards, and workflow verification.

Security operations

SOAR alert investigation, MFA deployment and training, access controls, vulnerability remediation, and secure remote access.

03 / Selected work

Built to solve
real problems.

A curated view of the systems and workflows I build. Sensitive infrastructure details are intentionally excluded.

PowerShell · Identity automation

Automated user onboarding

Standardized account creation across AD and Entra ID, Microsoft 365 licensing, security-group membership, and mailbox configuration—cutting onboarding from 30–40 minutes to under 15 minutes per user.

$ ./New-User.ps1
✓ identity created
✓ license assigned
✓ access standardized

result  ~60% faster

Infrastructure · Home lab

Virtualized home-lab platform

A Proxmox-based environment for safely operating self-hosted applications, automation services, storage, and recovery workflows.

Python · Operations automation

Private order operations dashboard

Built for my own small e-commerce operation to consolidate order tracking across accounts, reduce manual checking by more than 70%, and provide secure remote access without exposing the service publicly.

04 / About

Curious by default.
Practical by design.

I work at the intersection of people, identity, endpoints, networks, and cloud systems—solving the immediate issue while improving the system behind it.

My experience includes Microsoft 365 administration, Entra ID and Intune, hybrid Active Directory, Conditional Access, Windows and macOS support, firewalls and VPNs, virtualization, RMM tooling, security operations, and PowerShell automation. I value clear communication, secure defaults, careful verification, and practical outcomes.

05 / GitHub

Recent public work.

GitHub connection ready.

Approved public repositories will appear here after the profile username is added.

06 / Contact

Have a problem
worth solving?

I’m interested in roles involving systems support, Microsoft cloud and identity, infrastructure, security, automation, and technical operations.