Users across supported client environments
Open to the right systems-support opportunity
Systems support · Identity · Infrastructure
Support depth.
Systems knowledge.
I’m Aadib, a systems specialist who works from the endpoint to the tenant. I solve user problems clearly, administer the infrastructure behind them, and automate the work that should not stay manual.
01 / PROFILE
BASEDGreater New York Area
Less setup time through PowerShell automation
Less manual order checking through automation
01 / Expertise
Support that reaches
beyond the ticket.
I can troubleshoot the immediate problem and work comfortably in the systems that caused it.
01
People & endpoints
Clear remote and onsite support for Windows, macOS, hardware, applications, profiles, access, and user training.
Datto RMM · NinjaOne · Jamf · ImmyBot · IT Glue
02
Cloud & identity
Microsoft 365 administration, user lifecycle management, hybrid identity, policy, licensing, collaboration, and secure access.
M365 · Entra ID · Intune · AD · GPO · Exchange Online
03
Network & infrastructure
Practical administration across firewalls, VPNs, DNS, DHCP, switches, wireless, virtualization, and cloud-hosted desktops.
Sophos · SonicWall · Fortinet · VMware · Hyper-V · AVD
04
Security & automation
Conditional Access, MFA, SOAR investigation, access controls, PowerShell workflows, Python tooling, and reliable verification.
Conditional Access · Adlumin · PowerShell · Python · Playwright
02 / Experience
Depth in support.
Range across systems.
Progressive responsibility across higher education and managed IT environments.
May 2026 — Present
Alpha FMC
IT Analyst
Deliver secure identity and Microsoft 365 integrations, application access controls, reporting, and production-readiness work.
- Delivered SAML 2.0 SSO integrations covering certificates, claims, user assignments, identity mapping, testing, and troubleshooting.
- Implemented a Microsoft 365 email integration using Microsoft Graph, OAuth, Exchange Application RBAC, and certificate-based authentication.
- Developed license-optimization reporting and supported testing, documentation, training, and production readiness.
Sep 2024 — May 2026
Flexible IT · Hauppauge, NY
Systems Specialist & IT Support
Administer Microsoft 365 and hybrid identity in client environments serving 10,000+ users. Work across Entra ID, Intune, Conditional Access, Exchange Online, endpoints, firewalls, VPNs, virtualization, and documentation.
- Reduced onboarding time from 30–40 minutes to under 15 minutes with PowerShell.
- Support mixed Windows and macOS environments remotely and onsite.
May — Sep 2024
Nerds That Care · Hauppauge, NY
IT Support Technician
Investigated security alerts, administered Active Directory and Group Policy, supported Azure and Intune, and trained users on MFA with Duo and Microsoft Authenticator.
Mar 2023 — Jun 2024
Farmingdale State College
IT Help Desk Technician
Supported hardware, software, accounts, devices, and lab environments. Helped implement networking equipment and identified an administrative-access vulnerability in a computer lab.
EducationComputer Security Technology
Farmingdale State College · Graduated June 2024
LeadershipCybersecurity Club Vice President
Designed and ran a Capture the Flag competition
03 / Selected work
Useful systems.
Measured outcomes.
The work is technical. The reason for it is practical.
Identity automation / 01
PowerShell user onboarding
Standardized AD and Entra ID account creation, Microsoft 365 licensing, security-group membership, and mailbox configuration across client environments.
New-User.ps1
$ ./New-User.ps1
✓ identity created
✓ license assigned
✓ access standardized
result ~60% less setup timeInfrastructure / 02
Virtualized home-lab platform
A Proxmox environment for operating self-hosted applications, automation services, storage, and recovery workflows with segmented responsibilities.
Operations automation / 03
Private order operations dashboard
A Python and Playwright workflow for my own e-commerce operation that consolidated order tracking and provided secure remote access through Tailscale.
MANUAL CHECKING
−70%+Collect→Normalize→Review
04 / Working method
Calm process.
Clear ownership.
- 01Understand
Clarify the user impact, scope, evidence, and what changed.
- 02Isolate
Trace the issue through the endpoint, identity, network, or service layer.
- 03Resolve
Apply the smallest reliable fix and communicate what users should expect.
- 04Verify
Test the result, document it, and automate the repeatable part when it earns the effort.
05 / Contact
Need someone who can support the user and understand the system?
I’m interested in systems support, Microsoft cloud and identity, infrastructure, security, automation, and technical operations roles.
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